Cancellation Policy

Cancellation Policy
Updated 19/07/2024

At Leaf & Pulse, we understand that plans can change. Our cancellation policy is designed to be flexible:

Cancellation Window: You may cancel your order at any point before it has been shipped. For a timely cancellation, please contact our customer service team immediately.

How to Cancel: Contact us at info@leafandpulse.com with your order number and details for quick processing.

Processing Cancellations: We will process your cancellation request promptly. If the order has not been dispatched, we will cancel it and confirm via email.

Cancellation After Dispatch: If the order has already been dispatched, it will be handled under our Returns Policy, and return shipping costs may apply.

Refunds on Cancellation: If eligible, refunds will be processed to your original payment method within 10 business days after confirmation.

Late or Missing Refunds: If you haven’t received your refund, first check with your bank or credit card company as processing times may vary.

Order Modifications: For any modifications, please contact us before dispatch. We will accommodate your request if possible.

By placing an order at leafandpulse.com, you agree to our cancellation terms and conditions. We reserve the right to update or modify this policy at any time, so please review it regularly.

For further assistance, please contact our customer support team.